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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
	Shopping Experience	5  4  3  2  1  No comment
	Your Overall Experience	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Charles L. Leach -- Feedback: Nice selection of flowers! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Make easier to find items with the item #, vase should with flowers!
	Tony Mueller -- Feedback: thank you for your diligence on my orders, Pam said you are very good! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Tony Mueller -- Feedback: Thanks, on time and good quality! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Tony Mueller Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Romeo Tabuso Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	rose chan Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	David Alan Bentley -- Feedback: I normally do not give testimonials, but in this case it is deserving. My wife and I are living in Kuwait, our family in the Philippines, and my bank in the U.S. We researched at least 10 or 12 sites for flowers. We looked for variety, options, the option personalize, ability to use PayPal. Also the chance to get it delivered the next morning. Your company not only met our expectations, they EXCEEDED our wildest hopes. We will continue to use you after we return home to the Philippines next month. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: the only suggestion would be the ability to enlarge the pictures to be able to view better.
	RONALD F. DYE Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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